Return Policy
Return Window
We accept return requests within 30 days of delivery. Items must be unused, unworn, and in their original condition with all tags attached.
How to Start a Return
Contact us at hotfashionitems1@gmail.com with your order number and reason for return. We'll respond within 1–2 business days with return instructions.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.
Refunds
Once we receive and inspect your return, refunds are processed within 5–7 business days to your original payment method.
Exchanges
We're happy to exchange items for a different size or color. Please contact us to arrange an exchange before sending anything back.
Damaged or Defective Items
If you received a damaged or defective item, please email us within 7 days of delivery with photos and we'll make it right at no cost to you.
Non-Returnable Items
The following items are final sale and cannot be returned:
- Intimates and lingerie
- Swimwear
- Pierced jewelry
- Items marked as final sale